Shipping Cost: 9.99£ all Europe, 3,99 UK Unsuitable items may be refunded or exchanged within 14 days of our dispatch date. You must include the original receipt that we send out with orders. Any returned items that are not accompanied by this receipt will not be accepted. Only merchandise purchased at full-price will be entitled to refunds, with some exceptions. Sale purchases are usually final and will only be exchanged if there is a manufacturing fault. Please note that we do not refund postage on any returns, so you are only refunded for the items purchased.